Last Updated: July 8, 2026
These Terms & Conditions ("Terms") govern your reservation of, subscription to, and use of the Yehu continuous glucose monitor ("CGM" or "Device"), the Yehu mobile application ("App"), and the yehu.health website and related services (together, the "Service"), operated by Yehu Health B.V. ("Yehu", "Company", "we", "us", or "our"). Please read them carefully. By reserving a Device, paying a deposit, subscribing, or using the Service, you agree to these Terms.
By reserving a Device, paying the reservation deposit, starting a subscription, creating an account, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Service.
Yehu combines a continuous glucose monitor with a mobile app that helps you understand how food, activity, sleep, and lifestyle affect your body, and offers personalized wellness insights. A founding membership includes:
You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for providing accurate information and for keeping your account credentials secure. We may refuse, cancel, or limit reservations or accounts that appear fraudulent, abusive, or made in breach of these Terms.
Reserving your spot as one of the first founding members requires a refundable deposit of €49. The deposit secures your founding place and founding rate; it does not guarantee a specific delivery date beyond the target window described in Section 6.
Your deposit is fully refundable at any time before your Device ships. When your Device ships, your deposit is credited toward your first monthly membership payment.
Yehu is offered as a monthly membership. Your founding rate is €49 per month (instead of the standard €99 per month) and remains locked for as long as your membership stays active and uninterrupted.
We are targeting shipment in August 2026. This is a target and not a guaranteed date; we will keep you informed by email and may ask you to confirm your details before shipment. If we cannot reach you or you do not confirm when requested, your reservation may be paused or cancelled and your deposit refunded.
Before shipment: You can cancel your reservation at any time before your Device ships for a full refund of your deposit.
Statutory right of withdrawal (EU/Netherlands): As a consumer, you have a legal right to withdraw from a distance purchase within 14 days of receiving the Device, without giving a reason. To exercise this right, contact us at mike@yehu.health before the period ends. We will refund the payments you made for the returned Device using the same payment method, subject to the return conditions in Section 8. Your statutory consumer rights under Dutch and EU law are not limited by these Terms.
Subscription refunds: Because sensor deliveries and App access are provided on a monthly basis, membership fees already charged for a period that has begun are generally non-refundable, except where required by law. Cancelling stops future charges (see Section 5).
If you exercise your right of withdrawal or return a Device, it must be returned in its original condition and packaging, including all included items, and unused sensors must be unopened. You are responsible for the Device until it reaches us. Return shipping costs are your responsibility unless the return is due to a defective or incorrectly supplied item. Refunds exclude the value of any consumed or opened sensors and the original outbound shipping cost, to the extent permitted by law.
The Yehu sensor hardware is a CE-marked medical device manufactured to applicable standards. You agree to use the Device and sensors strictly in accordance with the instructions for use and safety information provided in the box and in the App. Sensors are single-use, time-limited consumables (each lasting approximately 14 days) and are not intended to be reapplied or shared. Do not use a Device or sensor that is damaged, expired, or tampered with.
While the sensor hardware is a CE-marked medical device, the Yehu Service — including the App and all scores, trends, insights, and recommendations — is provided for general wellness, education, and lifestyle purposes only. It is not intended or validated to diagnose, treat, cure, monitor, or prevent any disease or medical condition, and it is not a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional with any questions about your health. Do not use Yehu to make medical decisions. In particular, if you have diabetes or prediabetes, are pregnant, or take insulin or other medication that affects blood glucose, do not rely on Yehu for dosing, treatment, or clinical decisions — use a device and software that is cleared or approved for that specific medical purpose and follow your clinician's guidance. If you experience symptoms of a medical emergency, contact your local emergency services immediately.
Yehu processes health-related data, including glucose readings and information you enter about food and lifestyle. How we collect, use, and protect this data is described in our Privacy Policy, which forms part of these Terms. By using the Service you consent to that processing.
You agree not to: (a) reverse-engineer, decompile, or attempt to extract source code from the Device or App, except where permitted by law; (b) resell, rent, or transfer the Device, sensors, or your membership without our written consent; (c) use the Service unlawfully or in breach of these Terms; (d) interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems; or (e) misrepresent your identity or provide false information.
The Device, App, website, and all related software, content, trademarks, and designs are owned by Yehu Health B.V. or its licensors. We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App and Service for your own wellness purposes while your membership is active. No other rights are granted.
You are entitled to the statutory legal guarantee that products conform to the contract under Dutch and EU consumer law; nothing in these Terms limits those rights. In addition, we provide a limited hardware warranty of [24 months] from delivery covering manufacturing defects in the transmitter under normal use. This warranty does not cover normal wear, consumable sensors, accidental damage, misuse, unauthorized modification, or issues caused by third-party hardware or software. Except as stated here and as required by law, the Service is provided "as is".
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your mandatory consumer rights. Subject to that, and to the maximum extent permitted by law:
You agree to indemnify and hold harmless Yehu Health B.V. and its officers and employees from claims and costs arising out of your breach of these Terms, your misuse of the Service, or your infringement of any third-party rights, except to the extent caused by our own negligence or a violation of applicable consumer law.
We may update the Service and these Terms from time to time. For material changes we will give you reasonable advance notice by email. If you do not agree to updated Terms, you may cancel your membership before they take effect. Continued use after the effective date means you accept the updated Terms.
We may suspend or terminate your access to the Service if you materially breach these Terms, if a payment fails and is not resolved, or where required by law. On termination, any refunds due are handled in accordance with Section 7. Sections that by their nature should survive termination (including intellectual property, liability, and governing law) will continue to apply.
These Terms are governed by the laws of the Netherlands. Disputes will be subject to the jurisdiction of the competent court in the district of Rotterdam, without affecting any mandatory consumer protections available to you in your country of residence. We would first like the chance to resolve any issue directly — please contact us at mike@yehu.health. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
These Terms, together with the Privacy Policy, are the entire agreement between you and Yehu Health B.V. regarding the Service. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these Terms without our consent.
Contact
Yehu Health B.V.
Prof. Gunninglaan 54, 3312 KX Dordrecht, The Netherlands
Email: mike@yehu.health
Chamber of Commerce (KVK): 97912972
VAT (BTW-ID): NL868286138B01